What is the minimum browser version supported by Gateway?
Gateway has been built to support Internet Explorer 5.0+, and Firefox 1.0. If you have a lower browser version with 128-bit encryption, you may still be able to enter the site, but you may experience a downgrade in performance. Please note that the third party equity research¹ function has different browser requirements than the rest of Gateway. The Internet browsers supported for third party equity research are Netscape 7.0+ and Microsoft Internet Explorer 5.0+. Using unsupported browsers may cause unpredictable results. You can download an upgraded browser version by visiting the Netscape website, the Microsoft website or the Mozilla Firefox website.

To clear cache for Internet Explorer users:

1. From your browser’s menu, select ‘View’ (Internet Explorer 5 users, select ‘Tools’)
2. Select ‘Internet Options’ and click on the ‘Delete Files’ button
3. Place a checkmark in the box and click on the ‘OK’ button
4. Click on the ‘OK’ button again to exit the ‘Internet Options’ menu

If you are using Firefox 1.0:

1. Click "Tools" and select "Options" on the Firefox menu bar.
2. Click the "Privacy Icon" on the Option menu bar to open the Privacy Properties.
3. Click "Clear" across from the Cache option.
4. Click "Ok" to return to the browser main page.
5. Exit and re-launch the browser.