Can I change my Trading password?
Yes. As a Meridian client you can customize your Trading Password
to be any combination of letters and numbers between 6 to 30 characters
in length. To customize your Trading Password, simply log into Gateway,
select the ‘Preferences’ link from the top navigation
bar and click on the ‘Trading’ tab. Enter the information
in the fields provided and click on the ‘Submit’ button.
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What should I do to reactivate my suspended Trading Password?
For your protection, your trading password gets suspended when
it is entered incorrectly three times in the same Gateway session.
If your trading password has been suspended, you can contact the Gateway
helpdesk at
1-877-873-7664 for assistance in English or 1-877-873-7665
for assistance in French to have your trading password reset. You
will need to provide the Gateway helpdesk analyst with the correct
answer to a security question in order to verify your identity. Otherwise,
you may contact your Investment Advisor, and s/he will reset your
trading password for you. |
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What is the turnaround time for a trade placed in Gateway?
Trades placed within Gateway are sent directly to the exchanges
for approval and processing. Usually, confirmation of the trade will
be received within minutes. |
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Where can I view the status of my trades?
You can view the status of your trade in Gateway's Order Status
screen. This screen can be accessed by clicking on the ‘Trading’
tab located in the top navigation bar. From the Order Status screen,
you can get more details by clicking on the 'Original Order Number'
link for a specific order. Trades are displayed on the Order Status
screen for 48 hours after they have been filled, cancelled or rejected. |
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What type of trades can I place online through Gateway?
You can place equity and mutual fund orders online. For
equity orders, you can place a buy or sell order at either market
or limit price. |
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Why am I required to submit the Exchange Agreements to place a trade
online?
In order to place a trade online, you have access to receive real-time
quotes through Gateway. In order to receive real-time quotes, the
exchanges require confirmation that you will use this information
for personal use only. |
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Where can I obtain real-time quotes?
You can obtain real-time quotes through the Equity Order screen and Mutual Fund Order screen, which can be
accessed by clicking on the ‘Trading’ tab located in
the top navigation bar.
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What Exchange should I use if I want to get a quote for a mutual fund?
No exchange is required for mutual funds. If one is entered, it
is ignored. |
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Can I enter a decimal amount in the ‘Quantity’ field when
placing a trade?
When placing a trade, you can enter a quantity rounded up to three
decimal points in the ‘Quantity’ field. |
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How are options priced?
Normally, one option represents 100 shares. The purchase value,
current value and gain/loss are multiples of 100. Your Investment
Advisor can assist you if you require further information on the pricing
of options. |
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How do I find the strike price and month for an option?
The business section of your daily newspaper will have option
symbols, strike prices, and months. Your Investment Advisor can assist
you if you require further information about options. |
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